Seattle, WA

Tim Wilfong
Cloud Architect, DevOps Leader, Product-minded Engineer

nospam@wilfong.me

Summary

I am a highly effective cross-disciplined technologist with over 20 years of industry experience, including technical leadership, software and systems engineering, product/program management, and cloud architecture. My expertise includes container orchestration, big data, infrastructure-as-code, and large-scale web services. I am well suited for a key technical role in an organization that embraces modern DevOps culture and practices.


Core Competencies

  • Systems, software, and solutions architecture
  • Infrastructure and DevOps tools development
  • Broad knowledge of technologies and best practices
  • Deep understanding of networks, systems and software
  • Engineering leadership and technical direction
  • Technical product and program management
  • Designing highly scalable and reliable applications
  • Business process improvement and automation

Technical Expertise

  • Linux systems ~ 20+ years
  • Cloud architecture ~ 12+ years
  • Systems, software, and network engineering
  • Monitoring, automation, and performance tuning
  • AWS, GCP, S3, IAM, Istio, Terraform, Ansible, Chef
  • Prometheus, Grafana, Elasticsearch, Fluentd
  • Software development ~ 10+ years
  • Kubernetes and containers ~ 8+ years
  • Site/service reliability engineering (SRE)
  • Python, Bash, Go, Javascript, Git, Jenkins, CI/CD
  • Cassandra, Hadoop, Hive, SQL, Parquet
  • MySQL, NGINX, Jetty, Docker, Redis, MongoDB


Experience

Staff Cloud Systems Engineer Replicant.AI Apr '23 to Oct '24

Staff cloud engineer on the SRE team, focused on engineering enablement, kubernetes, and cloud infrastructure.

  • Cultivate relationships with other Staff engineers, proactively identifying improvement opportunities.
  • Work with developer experience team to improve automation and processes enabling continuous delivery.
  • Provide high-level directional vision for future production systems and roadmap to get there.
  • Guide the creation of Service Level Objectives based on user experiences critical to our products.
  • Recommend the best DevOps and SRE practices, and help teams to follow them.

Technical Solutions Leader Noom Oct '21 to Feb '23

Principal solution architect and cross-team leader for critical initiatives. Focused on cloud, core platform, and compliance.

  • Drove delivery of cross-team initiatives with a focus on core services, infrastructure, and security.
  • Wore multiple hats, acting as architect, product manager, and technical leader as needed.
  • Owned relationship with public cloud providers, negotiated discounts, and established cost controls.
  • Reduced AWS costs by 11% ($500K) in the first year, with a roadmap to acheive 30% reduction.

Sr. Cloud Product Architect Comcast Jul '20 to Oct '21

Product engineer, architect, and TPM for Cloud Native Infrastructure at Comcast, including 60+ Kubernetes clusters, multi-region hybrid-cloud infrastructure, and internal engineering-enablement products.

  • Create product visions, lead architecture discussions, and collaborate with stakeholders.
  • Work with engineering and program management to deliver enabling products to internal audience.
  • Advise executives on strategic decisions around infrastructure and ability to deliver software
  • Work with cloud providers to ensure continued good practices and influence new offerings

Principal Cloud Architect Comcast Technology Solutions Nov '16 to Jul '20

Principal Cloud Architect for Cloud Infrastructure and CD/DevOps enablement, focused on our Kubernetes platform, AWS-based infrastructure, CI/CD, and engineering enablement.

  • Manage cloud infrastructure and write product specifications.
  • Make high-level software architecture decisions and provide design assistance as needed.
  • Build prototypes, publish design patterns and best practices, and mentor engineers.
  • Consult with application teams to architect solutions in AWS.
  • Work with engineers and leadership to manage prioritization of products and features.

Senior Systems Architect thePlatform (Comcast) Aug '13 to Nov '16

Systems architect focused on cloud infrastructure and engineering toolchain. Responsible for managing the cloud program and improving process, as well as architecting systems, writing code, and other occasional hands-on engineering.

  • Lead architect and owner for OpenStack cloud infrastructure
  • Specified, designed, and developed automation and engineering tools
  • Evangelized DevOps culture and practices, and delivered tools required for continuous delivery

Cloud/DevOps Consultant Self-employed Feb '13 to Aug '13
  • Engineer focused mostly on cloud migration, AWS architecture, and shifting to modern DevOps paradigms.
  • Delivered pipelines and deployment frameworks with tools like Chef, Jenkins, and Cloud Formation.
  • Provided technical direction and design for infrastructure improvements and changes.
  • Developed automation, infrastructure tooling, and backend services (mostly in Python).

Head of DevOps Dashwire May '12 to Feb '13
  • Wore multiple hats at this startup: Director, Thought-leader, Architect, Engineer.
  • Owned IT, Infrastructure, Security and DevOps tools. Managed budget and engineers.
  • Greatly reduced costs, while increasing reliability and productivity.

Senior Cloud Engineer Disney (contract) Aug '11 to May '12
  • Senior engineer on DevOps team delivering cloud platforms for Disney and affiliates.
  • Designed and developed Data Management Platform, backed by large Hadoop, Cassandra, and Mongo clusters.
  • Developed deployment, config, and automation tools, and extended existing RESTful services.

Director of Technical Operations Visible Technologies Sep '10 to Aug '11
  • Established Technical Operations organization, growing teams as needed.
  • Implemented automation in support of Hadoop clusters and web applications.
  • Managed large budgets. Reduced spend without sacrificing growth, performance, or reliability.

Senior Site Reliability Engineer Picnik.com and Google Inc. Nov '09 to Aug '10
  • Contracted by Picnik.com as a consultant and SRE. Hired by Google when it acquired Picnik.
  • Redesigned infrastructure to allow for massive growth, replacing elements at all levels to support horizontal scalability.
  • Aided the transition of Picnik to Google infrastructure and integration of technology into Google Photos.

Consultant/Engineer Self-employed Jul '08 to Nov '09
  • Executive consultant regarding technology direction, operations, IT, and infrastructure.
  • Architected, implemented, and managed the operations of VoIP systems for several customers.
  • Developed web sites and SaaS applications. Provided software engineering services.
  • Provided system, security, and network engineering services.

Senior Systems Architect Medio Systems Inc. Oct '05 to July '08

  • Lead engineer and systems architect. Helped to grow and mentor system engineering team.
  • Worked with VP Operations to provide technical direction for IT and Network Operations.
  • Coordinated with product management and development to facilitate inter-department communication.
  • Architected and managed infrastructure in US and Europe, proving mobile search for Verizon, T-Mobile, and others.

Consultant, Engineer, Owner Techslinger Solutions Feb '02 to Oct '05
  • Provide technical direction and business analysis services to corporate executives and IT management.
  • Assisted Adaptix with design, development, and testing of WiMAX (4G) products.
  • Worked on IT infrastructure for a 9-branch bank and a 5-campus business college.
  • Provided system, security, network, and software engineering services.

Education

Bachelor of Science in Computer Science, University of Washington